Frequently Asked Questions

Please contact us at support@joylittletoys.com if you cannot find an answer to your question. 

We typically answer in less than 12 hours.

We ship to most countries. Shipment to EU and UK are subject to VAT . Additional custom fees may be charged by your country. Joylittle is not responsible on those fees.

We ship most orders in 2 business days. Orders in the US will be delivered on 7-8 business days. International orders will be delivered in 15-20 business days.

Yes, we do offer expedited shipping for domestic and international orders.

We ship to P.O. boxes. Please give us as much address while you are placing the order.

Unfortunately, we are not able to change your address after the order is placed. We suggest canceling your order and placing new order with your correct address.

Tracking information will be sent to your email when your order is shipped.  

Most of our toys are made in China.

We accept Visa, American Express, Mastercard, Discover, Diners Club, Google Pay, Meta Pay, Paypal, Venmo, and Shop Pay. 

Our toys are made of high-quality, non-toxic materials such as wood, plastic, pu, rubber and metal.

Yes, we do. Please contact us at support@joylittletoys.com Our team will contact you. 

If your order is not shipped yet, we will be happy to fully refund you. If the order is shipped, all sales are final. We do not offer refunds, returns, or exchanges.